Stamp Loyalty Solutions

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Common FAQ's on Stamp Card features & reward settings 

Setting up a Stamp Card

Learn about what a time delay between stamping means and why it is a useful feature to control member stamp activity.

What Is A Time Delay Between Stamping?

Learn how to set up a time delay between stamp collections via your Merchant Console.

How to Set Up a Time Delay Between Stamp Collections

Learn how to change the number of free stamps a member gets upon joining your program

How to Add or Remove Join Stamps

Removing a location from a stamp card is easy. Follow these steps.

How to Delete a Location from a Stamp Card

Stamping & Stamp Settings

Learn what interim rewards are and how they help with program participation.

What Are Interim Rewards?

What is the Reward Voucher?

Learn how the Validate Upon Redemption setting can secure rewards and help you to track redemption locations.

What is Validate Upon Redemption?

Learn how to activate reward validation for security and redemption tracking.

How to Set Up Reward Validation

Need some inspiration about what rewards you could give your members? Here are some ideas to help get the cogs turning.

What Type Of Reward(s) Can I Offer?

Instructions how to upload reward voucher images to the in-app animated countdown vouchers, for face-to-face redemptions.

How to Upload a Reward Voucher Image

Learn what the reward voucher image means, and the different uses of one on in-app vouchers.

What is a Reward Voucher Image?

Learn how reward voucher expiry dates work, and how you can add one to reward vouchers to ensure members redeem them promptly.

How to Edit or Add a Reward Expiry Date

The default in-app Stamp Me voucher not for you? Learn two ways you can issue digital gift cards and e-voucher rewards through Stamp Me.

How to Issue Digital Gift Card Rewards on Stamp Me

How to add a sign up reward to encourage people to join your loyalty program

How to Add a Join Reward

How to set up additional rewards on different stamps

How Do I Set up Interim Rewards?

Why Can’t I use the Same Reward Name Multiple Times?

Rewards & Reward Settings

Learn how many stamp cards you can have on each Stamp Me plan

How Many Stamp Cards Can I Have?

What Can be Customized on a Stamp Card?

Here's how to update the terms & conditions that show on the back of a Stamp Card via your Merchant Console.

How to Change 'Terms and Conditions' on the Back of a Stamp Card

This article details what information you should include on the back of your stamp card in the Terms and Conditions section.

What Should I Include in My Program Terms and Conditions?

How to edit a stamp card including the number of stamps, rewards, card description, logos

How to Make Changes to a Stamp Card or Reward

How to disable or enable a Stamp Card on the Stamp Me App and all attached data.

How to Disable a Stamp Card

Need to update your address/location that shows on the back of the Stamp Card? Here's how!

How to Change the Address on a Stamp Card

Want to change the logo that shows on the front of your Stamp Card? Here's how!

How to Change the Logo on a Stamp Card

Each stamp card can have a custom stamp icon. Here are the size requirements & how to add/change it.

How to Change the Stamp Icon on a Stamp Card

Don't want your Stamp Card to be publicly displayed or searchable within the Stamp Me search function? Here's how to make it a private offer.

How to Hide a Stamp Card from the In-app Search (Make Private)

How to set up another Stamp Card on Stamp Me

How to Add a New Stamp Card

This article explains what the Leave a Review feature is, how it works, and provides step-by-step instructions for setting it up.

How to Set Up the Leave a Review Feature

Learn how to find your Google Business Review link and add it to your Leave a Review feature in the Merchant Console.

Where to find your Google Business Review link

A step-by-step guide on how to add another location to your stamp card.

How to add Another Location to your Stamp Card

This article explains whether you can hide or customise the address displayed on the back of your Stamp Card.

Can the Address for my Stamp Card be Private?

Stamp Card Design & General Settings

Find answers and get help from Intercom Support and Community Experts

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