Stamp Loyalty Solutions

Tammy

Common FAQ's on Stamp Card features & reward settings 

Setting up a Stamp Card

Learn about what a time delay between stamping means and why it is a useful feature to control member stamp activity.

What Is A Time Delay Between Stamping?

Learn how to set up a time delay between stamp collections via your Loyalty Portal.

How to Set Up a Time Delay Between Stamp Collections

Learn how to change the number of free stamps a member gets upon joining your program

How to Add or Remove Join Stamps

Removing a location from a stamp card is easy. Follow these steps.

How to Delete a Location from a Stamp Card

Stamping & Stamp Settings

Learn what interim rewards are and how they help with program participation.

What Are Interim Rewards?

What is the Reward Voucher?

Learn how the Validate Upon Redemption setting can secure rewards and help you to track redemption locations.

What is Validate Upon Redemption?

Learn how to activate reward validation for security and redemption tracking.

How to Set Up Reward Validation

Need some inspiration about what rewards you could give your members? Here are some ideas to help get the cogs turning.

What Type Of Reward(s) Can I Offer?

Instructions how to upload reward voucher images to the in-app animated countdown vouchers, for face-to-face redemptions.

How to Upload a Reward Voucher Image

Learn what the reward voucher image means, and the different uses of one on in-app vouchers.

What is a Reward Voucher Image?

Learn how reward voucher expiry dates work, and how you can add one to reward vouchers to ensure members redeem them promptly.

How to Edit or Add a Reward Expiry Date

The default in-app Stamp Me voucher not for you? Learn two ways you can issue digital gift cards and e-voucher rewards through Stamp Me.

How to Issue Digital Gift Card Rewards on Stamp Me

How to add a sign up reward to encourage people to join your loyalty program

How to Add a Join Reward

How to set up additional rewards on different stamps

How Do I Set up Interim Rewards?

Why Can’t I use the Same Reward Name Multiple Times?

This article explains how you can set up reward expiry notifications for your Stamp Card.

How to Set Up Reward Expiry Notifications

Why Didn't My Member Receive a Reward Expiry Notification?

Rewards & Reward Settings

Learn how many stamp cards you can have on each Stamp Me plan

How Many Stamp Cards Can I Have?

What Can be Customized on a Stamp Card?

Here's how to update the terms & conditions that show on the back of a Stamp Card via your Loyalty Portal

How to Change 'Terms and Conditions' on the Back of a Stamp Card

This article details what information you should include on the back of your stamp card in the Terms and Conditions section.

What Should I Include in My Program Terms and Conditions?

How to edit a stamp card including the number of stamps, rewards, card description, logos

How to Make Changes to a Stamp Card or Reward

How to disable or enable a Stamp Card on the Stamp Me App and all attached data.

How to Disable a Stamp Card

Need to update your address/location that shows on the back of the Stamp Card? Here's how!

How to Change the Address on a Stamp Card

Want to change the logo that shows on the front of your Stamp Card? Here's how!

How to Change the Logo on a Stamp Card

Each stamp card can have a custom stamp icon. Here are the size requirements & how to add/change it.

How to Change the Stamp Icon on a Stamp Card

Don't want your Stamp Card to be publicly displayed or searchable within the Stamp Me search function? Here's how to make it a private offer.

How to Hide a Stamp Card from the In-app Search (Make Private)

How to set up another Stamp Card on Stamp Me

How to Add a New Stamp Card

This article explains what the Leave a Review feature is, how it works, and provides step-by-step instructions for setting it up.

How to Set Up the Leave a Review Feature

Learn how to find your Google Business Review link and add it to your Leave a Review feature in the Loyalty Portal.

Where to find your Google Business Review link

A step-by-step guide on how to add another location to your stamp card.

How to add Another Location to your Stamp Card

This article explains whether you can hide or customise the address displayed on the back of your Stamp Card.

Can the Address for my Stamp Card be Private?

This article explains which location's logo and address are displayed on a stamp card in the Stamp Me app for businesses with multiple participating locations.

Which Location's Logo and Address Appear on My Stamp Card?

Stamp Card Design & General Settings

No tickets or conversations found

Try selecting a different creation date range.

Tickets and conversations you've started through the messenger will appear here.

No tickets or conversations created by you

Try using different keywords or checking for typos.

Try selecting a different update date range.

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

No conversations found

AI title

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Conversations and tickets in {topic}

Conversations and tickets in {topic} // {subtopic}

Volume, creators and topics for your company.

Insights

Top creators

AI topics

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

You're not signed in on this browser. Sign in through this site's Messenger, then reload this page.

Sign in to view your company's tickets

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.