How to Set Up Reward Validation

Learn how to activate reward validation for security and redemption tracking.

Izzy avatar
Written by Izzy
Updated over a week ago

Validate Upon Redemption requires the member to verify their reward voucher against your Stamp Code.

This setting can be turned on (or off) from your Merchant Console by following the below steps, or by contacting us.

How to turn Validate Upon Redemption on:

Legacy Consoles

(Subscription before 28th March 2023 - Pro & Elite only)

  1. Login to your Merchant Console

  2. Select Stamp Cards from the red left-hand menu

  3. Select the stamp card you wish to edit, by clicking the relevant tab under the page heading. If you only have one stamp card, you do not need to do this.

  4. Select edit details

  5. Select settings

  6. Toggle Validate Upon Redemption on (green) or off (grey)

  7. Press Save & Exit


Beta V3 Console

(Subscription after 28th March 2023)

  1. Login to your Merchant Console

  2. Select Stamp Cards from the red left hand menu

  3. Select the stamp card you wish to edit, by clicking on the card itself or selecting Edit Details from the three dots at top right of the card

  4. Hit Next to move to the Rewards tab

  5. Toggle Reward validation on (green) or off (grey)

  6. Press Save & Exit

Changes are applied immediately to the Stamp Me App, but you may need to exit and reopen it to refresh the screen.

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