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How to Hide a Stamp Card from the In-app Search (Make Private)
How to Hide a Stamp Card from the In-app Search (Make Private)

Don't want your Stamp Card to be publicly displayed or searchable within the Stamp Me search function? Here's how to disable it.

Izzy avatar
Written by Izzy
Updated over a week ago

If you don't want your Stamp Card to publicly appear in the in-app search feature, you can hide it from your Merchant Console or by contacting us if you don't have access to one.

Once hidden, a private Stamp Card can only be joined when a Join Code or Stamp Code is provided to the member. Alternatively, admins can join a member to a private Stamp Card via their Merchant Console.

Instructions how to make a Stamp Card private:

Legacy Consoles

(Subscription before 28th March 2023)

  1. Login to your Merchant Console

  2. Select Stamp Cards from the red menu

  3. Select the Stamp Card tab underneath the page heading that you wish to make private. If you only have one Stamp Card, this is not applicable

  4. Select edit details

  5. Select settings

  6. Toggle public card to private card (grey toggle)

  7. Save & exit

To make your card reappear in the app search list, toggle it back on to public (green toggle) and save.

Note: ensure your Stamp Card is set to ‘live’ to ensure it can still be joined via the other methods described above.

Can't see your business in the search list? Check out these troubleshooting reasons.


Beta V3 Consoles

(Subscription after 28th March 2023)

  1. Login to your Merchant Console

  2. Select Stamp Cards from the red left hand menu

  3. Select the stamp card you wish to edit, by clicking on the card itself or selecting Edit Details from the three dots at top right of the card

  4. Toggle Private Card under Advanced Card Settings (green toggle)

  5. Press Save & Exit

To make your card reappear in the search list, toggle it back to grey (off) and save.

Note: ensure your Stamp Card is set to ‘Active’ to ensure it can still be joined via the other methods described above.

Can't see your business in the search list? Check out these troubleshooting reasons.

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