A custom reward image on the in-app countdown voucher is useful for many different scenarios, for example making it more eye-catching for staff, or displaying additional redemption information.
You can upload or change a reward voucher image from your Merchant Console. The file must be a JPG, 300x300 and under 200KB in size.
Instructions how to upload a reward voucher image:
Login to your Merchant Console
Select Stamp Cards from the red left hand menu
Select the stamp card you wish to edit, by clicking the relevant tab under the page heading. If you only have one stamp card, you do not need to do this.
Select Edit details from the top left area
Find the reward you wish to add the image to. The grey borders separate each reward.
Select Browse underneath ‘Upload voucher image’ to browse your device files, or drag and drop the image into the dashed area from your file manager.
Press Save & exit to save changes
To remove a reward voucher image, just press remove next to the image relating to the reward, and then press save & exit to apply changes.
If you have trouble formatting the image to the provided specifications, please email us the file and we can upload it for you.
Changes are applied immediately to the Stamp Me vouchers, but you may need to exit and reopen your App to refresh it.