User Help

Help & support for Stamp Me members

28 articles in this collection
Written by Tammy Thurman

Joining & Downloading Stamp Me

How to Download The Stamp Me App

Written by Tammy Thurman
Updated over a week ago

How to Join a Stamp Card

Written by Tammy Thurman
Updated over a week ago

Why Can’t I Find A Business On Stamp Me?

Written by Tammy Thurman
Updated over a week ago

Why Am I Being Asked to Register When I Try to Login to My Account?

If you're trying to log in to your Stamp Me account but you are being asked to re-register, here's what to do

Written by Tammy Thurman
Updated over a week ago

What To Do if You Don't Receive an OTP SMS Code

Here are some things to check if you do not receive the OTP SMS code when registering for Stamp Me, and how you can resolve the issue.

Written by Tammy Thurman
Updated over a week ago

Stamping

Why Can't I Get a Stamp From a Device?

Written by Tammy Thurman
Updated over a week ago

How to Collect a Stamp From a QR Code

Written by Tammy Thurman
Updated over a week ago

I Forgot to Get a Stamp, What Can I Do?

Written by Tammy Thurman
Updated over a week ago

Why Can't I Get a Stamp From a QR Code?

Written by Tammy Thurman
Updated over a week ago

How to Collect a Stamp From a Device

Written by Tammy Thurman
Updated over a week ago

Why Have My Stamp Cards Disappeared?

Written by Tammy Thurman
Updated over a week ago

Why Have My Stamps Gone?

Written by Tammy Thurman
Updated over a week ago

Rewards

How to Redeem a Reward In-Person

Written by Tammy Thurman
Updated over a week ago

Do Rewards Expire?

Written by Tammy Thurman
Updated over a week ago

Why Has My Reward Disappeared?

Written by Tammy Thurman
Updated over a week ago

I Accidentally Redeemed A Reward I Didn’t Get, What Should I Do?

Written by Tammy Thurman
Updated over a week ago

How to Redeem a Reward Remotely/Online

Written by Tammy Thurman
Updated over a week ago

Account Management

What Are The Terms And Conditions Of The Stamp Me App?

Written by Tammy Thurman
Updated over a week ago

How Do I Change My Stamp Me App Email Address?

Written by Tammy Thurman
Updated over a week ago

Can Multiple Phones Share the Same Login?

Written by Tammy Thurman
Updated over a week ago

How to Reset Your Stamp Me App Password

Written by Tammy Thurman
Updated over a week ago

I Am Not Receiving the Password Reset Email, Help!

Written by Tammy Thurman
Updated over a week ago

My Phone Is Lost/Stolen, Is My Account Safe?

Written by Tammy Thurman
Updated over a week ago

I Have a New Phone, Can I Access my Old Account?

Written by Tammy Thurman
Updated over a week ago

Are My Personal Details Shared With Any Third Parties?

Written by Tammy Thurman
Updated over a week ago

Will I Receive Marketing Communications?

Written by Tammy Thurman
Updated over a week ago

How Do I Delete My Stamp Me App Account?

Written by Tammy Thurman
Updated over a week ago

Leave Us a Review

Written by Tammy Thurman
Updated over a week ago