Stamp Loyalty Solutions

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User Help

Details of how to download the Stamp Me app and how users register before earning rewards.

How to Download and Register on The Stamp Me App

How to Join a Stamp Card

Why Can’t I Find A Business On Stamp Me?

If you're trying to log in to your Stamp Me account but you are being asked to re-register, here's what to do

Why Am I Being Asked to Register When I Try to Login to My Account?

Here are some things to check if you do not receive the OTP SMS code when registering for Stamp Me, and how you can resolve the issue.

What To Do if You Don't Receive an OTP SMS Code

Joining & Downloading Stamp Me

Why Can't I Get a Stamp From a Device?

How to Collect a Stamp From a QR Code

I Forgot to Get a Stamp, What Can I Do?

Why Can't I Get a Stamp From a QR Code?

How to Collect a Stamp From a Device

Why Have My Stamp Cards Disappeared?

Why Have My Stamps Gone?

Stamping

How to Redeem a Reward In-Person

Do Rewards Expire?

Why Has My Reward Disappeared?

I Accidentally Redeemed A Reward I Didn’t Get, What Should I Do?

How to Redeem a Reward Remotely/Online

Rewards

What Are The Terms And Conditions Of The Stamp Me App?

How Do I Change My Stamp Me App Email Address?

Can Multiple Phones Share the Same Login?

My Phone Is Lost/Stolen, Is My Account Safe?

I Have a New Phone, Can I Access my Old Account?

Are My Personal Details Shared With Any Third Parties?

Will I Receive Marketing Communications?

How Do I Delete My Stamp Me App Account?

Leave Us a Review

This guide will walk you through the steps to update your communication consent preferences at any time.

How to Update Communication Consent Preferences

Account Management

Find answers and get help from Intercom Support and Community Experts

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