Stamp Loyalty Solutions

Learn about the features & functionality of our web-based console which supports the user app

What Is The Merchant Console?

Merchant Console - Training Video

How to issue spontaneous reward vouchers to all, or select members seperate to your standard Stamp Card offering

How to Issue Additional Rewards

This article explains how to change the timezone in which activity is displayed in your Merchant Console.

How to Adjust Your Timezone in the Merchant Console

This article explains how you can save the Merchant Console onto your mobile device for quick access.

How to Save the Merchant Console on Your Smartphone

This article outlines what's available in our Help & Support area, so you can find the answers you need all from your Console.

Guide to the Help & Support area

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General

This article breaks down what activity statements are and how they work.

What are activity statements?

This article outlines step-by-step how to set up activity statements from the Merchant Console.

How to set up activity reports

Troubleshooting tips if you're not receiving your activity statement emails.

Why am I not receiving my activity statements?

Learn how to update your activity statement settings or disable them in the Merchant Console.

How to change or stop activity reports

Learn about activity statement delivery and how to update your nominated email.

Can I send activity statements to more than one person?

Everything you need to know about setting up and managing activity statements.

Activity Statements

How to access general stamp & redemption activity and lookup a specific member's stamp and reward history.

How to View and Download Stamp and Redemption Activity

This article breaks down reward statuses when viewing data in the Dashboard area.

What Does Each Reward Status Mean?

This article describes how to filter your rewards view by status in the Dashboard area.

How to Filter Rewards by Status

This article explains how you can search and find unclaimed rewards for your customer.

How do I Find Unclaimed Rewards for a Customer?

This article breaks down the stamp statuses visible from the Dashboard area and what they mean.

What are the Stamp Statuses?

How to understand and utilise your stamps and rewards data in the Dashboard area.

Stamping & Rewards Data

Find answers and get help from Intercom Support and Community Experts

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Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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