Stamp Loyalty Solutions

Learn about the features & functionality of our web-based portal which supports the user app

What Is The Loyalty Portal?

How to issue spontaneous reward vouchers to all, or select members seperate to your standard Stamp Card offering

How to Issue Additional Rewards

This article explains how to change the timezone in which activity is displayed in your Loyalty Portal.

How to Adjust Your Timezone in the Loyalty Portal

This article explains how you can save the Loyalty Portal onto your mobile device for quick access.

How to Save the Loyalty Portal on Your Smartphone

This article outlines what's available in our Help & Support area, so you can find the answers you need all from your Loyalty Portal.

Guide to the Help & Support area

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General

This article breaks down what activity statements are and how they work.

What are activity statements?

This article outlines step-by-step how to set up activity statements from the Loyalty Portal.

How to set up activity reports

Troubleshooting tips if you're not receiving your activity statement emails.

Why am I not receiving my activity statements?

Learn how to update your activity statement settings or disable them in the Loyalty Portal.

How to change or stop activity reports

Learn about activity statement delivery and how to update your nominated email.

Can I send activity statements to more than one person?

Everything you need to know about setting up and managing activity statements.

Activity Statements

How to access general stamp & redemption activity and lookup a specific member's stamp and reward history.

How to View and Download Stamp and Redemption Activity

This article breaks down reward statuses when viewing data in the Analytics area.

What Does Each Reward Status Mean?

This article describes how to filter your rewards view by status in the Loyalty Portal area.

How to Filter Rewards by Status

This article explains how you can search and find unclaimed rewards for your customer.

How do I Find Unclaimed Rewards for a Customer?

This article breaks down the stamp statuses visible from the Analytics area and what they mean.

What are the Stamp Statuses?

How to understand and utilise your stamps and rewards data in the Dashboard area.

Stamping & Rewards Data

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