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How do I Find Unclaimed Rewards for a Customer?

This article explains how you can search and find unclaimed rewards for your customer.

Written by Tammy

The Rewards tab in your Dashboard lets you filter rewards by status and search for a specific customer, making it easy to see which rewards are available to redeem.

  1. Log in to your Loyalty Portal

  2. Go to the Dashboard area

  3. Select the Rewards tab

  4. Choose Available from the status options to the top left of the chart

  5. Use the search bar above the table to search the customer

Any rewards displayed are unclaimed and ready to be redeemed, either by the member in the app or by staff through the Loyalty Portal.

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