Skip to main content

How to Adjust Your Timezone in the Loyalty Portal

This article explains how to change the timezone in which activity is displayed in your Loyalty Portal.

Written by Tammy

By default, all timestamps in the Portal (like reward redemptions, stamp applications or member joins) are shown and exported in Coordinated Universal Time (UTC). However, you can switch this to your local timezone:

Option 1 – From the Analytics

Select the blue ‘displayed in UTC’ link from the bottom-left corner of the Analytics area, and choose your new timezone. Confirming applies the change to your data immediately.

Option 2 – From Account Settings (If Applicable)

Alternatively:

  1. Click the profile icon in the top-right corner

2. Select ‘My account’

3. Select the Timezone dropdown in the ‘Account details’ section

4. Choose your timezone and confirm to update your setting

5. Save changes.

Did this answer your question?