Stamp Loyalty Solutions

If you or a member can't find your business or Stamp Card via Explore New Offers search check out these troubleshooting reasons.

Why Can't My Business Be Found via the In-app Search?

Learn about some common troubleshooting procedure for if a member is having trouble collecting a stamp from a StampPod.

Why Can’t A Member Collect A Stamp From the StampPod™️?

Why Have My Member’s Rewards/Stamps Disappeared?

Have a user with problems collecting a stamp from your Stamp Code or OneStamp? Here are some common problems & fixes

Why Can’t My Member Collect A Stamp from a QR Code?

My StampPod™ Device Is Lost, Stolen Or Broken – What Should I Do?

Can Stamp Me used with Hauwei phones? Unfortunately not, here's why.

Issues with Huawei phones

How to troubleshoot when a customer has opted in for marketing communications, but is not receiving them.

My customer has opted in to marketing communications, why are they not receiving messages?

My StampTag Is Lost, Stolen, Or Broken – What Should I Do?

Learn about some common troubleshooting procedure for if a member is having trouble collecting a stamp from a Stamp Tag.

Why Can’t A Member Collect A Stamp From the Stamp Tag?

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Common user FAQ's, problems & their fixes

Troubleshooting

Find answers and get help from Intercom Support and Community Experts

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