Stamp Loyalty Solutions

If you or a member can't find your business or Stamp Card via Explore New Offers search check out these troubleshooting reasons.

Why Can't My Business Be Found via the In-app Search?

Learn about some common troubleshooting procedure for if a member is having trouble collecting a stamp from a StampPod.

Why Can’t A Member Collect A Stamp From the StampPod™️?

Why Have My Member’s Rewards/Stamps Disappeared?

Have a user with problems collecting a stamp from your Stamp Code or OneStamp? Here are some common problems & fixes

Why Can’t My Member Collect A Stamp from a QR Code?

My StampPod™ Device Is Lost, Stolen Or Broken – What Should I Do?

Can Stamp Me used with Hauwei phones? Unfortunately not, here's why.

Issues with Huawei phones

How to troubleshoot when a customer has opted in for marketing communications, but is not receiving them.

Why Isn’t My Customer Receiving Messages?

My StampTag Is Lost, Stolen, Or Broken – What Should I Do?

Learn about some common troubleshooting procedure for if a member is having trouble collecting a stamp from a Stamp Tag.

Why Can’t A Member Collect A Stamp From the Stamp Tag?

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Common user FAQ's, problems & their fixes

Troubleshooting

Find answers and get help from Intercom Support and Community Experts

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