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Troubleshooting

Troubleshooting

Common user FAQ's, problems & their fixes

5 articles
Tammy Thurman avatar
Written by Tammy Thurman

Why Can't My Business Be Found Under Explore New Offers?

If you or a member can't find your business or Stamp Card via Explore New Offers search check out these troubleshooting reasons.
Tammy Thurman avatar
Written by Tammy Thurman. Updated over a week ago

Why Can’t A Member Collect A Stamp From a Stamp Mate Device?

Tammy Thurman avatar
Written by Tammy Thurman. Updated over a week ago

Why Have My Member’s Rewards/Stamps Disappeared?

Tammy Thurman avatar
Written by Tammy Thurman. Updated over a week ago

Why Can’t My Member Collect A Stamp from a QR Code?

Have a user with problems collecting a stamp from your Stamp Code or OneStamp? Here are some common problems & fixes
Tammy Thurman avatar
Written by Tammy Thurman. Updated over a week ago

My Stamp Mate™ Device Is Lost, Stolen Or Broken – What Should I Do?

Tammy Thurman avatar
Written by Tammy Thurman. Updated over a week ago
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