Troubleshooting
Common user FAQ's, problems & their fixes
5 articles
Written by Tammy Thurman
Why Can't My Business Be Found Under Explore New Offers?
If you or a member can't find your business or Stamp Card via Explore New Offers search check out these troubleshooting reasons.Written by Tammy Thurman. Updated over a week ago
Why Can’t A Member Collect A Stamp From a Stamp Mate Device?
Written by Tammy Thurman. Updated over a week ago
Why Have My Member’s Rewards/Stamps Disappeared?
Written by Tammy Thurman. Updated over a week ago
Why Can’t My Member Collect A Stamp from a QR Code?
Have a user with problems collecting a stamp from your Stamp Code or OneStamp? Here are some common problems & fixesWritten by Tammy Thurman. Updated over a week ago
My Stamp Mate™ Device Is Lost, Stolen Or Broken – What Should I Do?
Written by Tammy Thurman. Updated over a week ago