Stamp Loyalty Solutions

If you or a member can't find your business or Stamp Card via Explore New Offers search check out these troubleshooting reasons.

Why Can't My Business Be Found via the In-app Search?

Learn about some common troubleshooting procedure for if a member is having trouble collecting a stamp from a StampPod.

Why Can’t A Member Collect A Stamp From the StampPod™?

Why Have My Member’s Rewards/Stamps Disappeared?

Have a user with problems collecting a stamp from your Stamp Code or OneStamp? Here are some common problems & fixes

Why Can’t My Member Collect A Stamp from a QR Code?

My StampPod™ Device Is Lost, Stolen Or Broken – What Should I Do?

Can Stamp Me used with Hauwei phones? Unfortunately not, here's why.

Issues with Huawei phones

How to troubleshoot when a customer has opted in for marketing communications, but is not receiving them.

Why Isn’t My Customer Receiving Messages?

My StampTag Is Lost, Stolen, Or Broken – What Should I Do?

Learn about some common troubleshooting procedure for if a member is having trouble collecting a stamp from a Stamp Tag.

Why Can’t A Member Collect A Stamp From the Stamp Tag?

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Common user FAQ's, problems & their fixes

Troubleshooting

Find answers and get help from Intercom Support and Community Experts

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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