Skip to main content
All CollectionsTroubleshooting
Issues with Huawei phones
Issues with Huawei phones

Can Stamp Me used with Hauwei phones? Unfortunately not, here's why.

Izzy avatar
Written by Izzy
Updated over a year ago

Huawei phones are Chinese devices and do not have Google Play Services, which is required in order for many apps to function properly, including Stamp Me.

Stamp Me is only available on the Google Play Store (and Apple App Store) and not the Huawei AppGallery.

Users with Huawei phones will unfortunately not be able to run the Stamp Me App successfully. We suggest that any members with Huawei phones are managed solely via your Merchant Console (and do not download the App) where you can create accounts, apply stamps, redeem rewards and more.

Did this answer your question?