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How Do Members Join A Stamp Card?
How Do Members Join A Stamp Card?

Learn about all the different ways members can sign up to your loyalty program.

Izzy avatar
Written by Izzy
Updated over 5 months ago

Members will first need to download the Stamp Me App which is available for free on the Apple App Store and Google Play Store.

Here are the links for you to share with your customers:

There are no in-app charges for members.

Once they have created an account by registered a few basic personal details, there are four simple ways that a member can join a Stamp Card:

Here’s how each method works:

1. Joining via Search

Members can discover and join programs near to them using our handy search function (formerly called 'Explore New Offers').

The search list will show businesses within a 100km/mile radius of their current location, using their device GPS/location services.

Members can search by business name using the search bar at the top or scroll through the list.

This join solution is ideal for brick-and-mortar businesses where the customer visits in person.

How to join via search:

home screen > search button > select from list/type to search > join > success!

2. Joining via Scanning a Join Code

Every card has a unique Join Code which will add your Stamp Card to the member's App when scanned. Access this from the 3 dots to the right of an active Stamp Card on your Merchant Console.

Join Codes can be displayed anywhere such as on a join cards, packaging, flyers, printed receipts or digitally via websites, social media, emails and more.

This solution is ideal for brick-and-mortar businesses or online/e-commerce stores with no face-to-face transactions with the end consumer.

How to join with a Join Code:

home screen > ‘scan or enter code’ > ‘enter code’ > type provided code > success!
OR
home screen > ‘scan or enter code’ > scan QR code via camera pop-up > success!


3. Added via the Merchant Console

Members can be invited and added to a Stamp Card when they are created as a member by an admin through the Merchant Console.

This action will send an email notifying the member that they have been joined to the program. It will contain an automatically generated password and a prompt to download Stamp Me. Once they login they will see the Stamp Card.

If they already have a Stamp Me account, they will simply see the Stamp Card in their App the next time they log in.

Learn how to create a member via the Merchant Console.

This method is suitable for both brick-and-mortar businesses and e-commerce/online/delivery businesses.

4. Joining Whilst Collecting a Stamp

When a member collects a stamp in the Stamp Me App for the first time, they will also be joined to your program, meaning the Stamp Card will appear in their App for future use.

OneStamps and Stamp Codes give one stamp and join members to your stamp card at the same time.

This method is suitable for both brick-and-mortar businesses and e-commerce/online/delivery businesses.

How to join with a Stamp Code or OneStamp:

'+’ icon > ‘scan or enter code’ > scan QR code via camera pop-up > success!


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