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How to View and Download Member Data
How to View and Download Member Data

How to gain an insight into your program member's contact details, and activity overview.

Izzy avatar
Written by Izzy
Updated over a week ago

Admins can view and export member details via the Members section of the Merchant Console.

This area will show all the members joined to your program, which can also be filtered by location and stamp card, if you have multiple.

As well as personal details, there is also an overview of the members engagement with your program.

Data available via Members area:

  • First name, last name

  • Email address

  • Phone number

  • Birthday (added from 3 dots)

  • ZIP/Post Code (added form 3 dots)

  • Card join date

  • Member's active stamps (on their card now)

  • Member's total redemption count

  • Member's all time stamp collection count (added from 3 dots)

  • Last stamp date (added from 3 dots)

How to view and download Member Data:

  1. Log in to the Merchant Console

  2. Select Members from red left-hand side menu

  3. Select the locations and stamp cards (if applicable) to download member data for

  4. Once loaded, remove columns or add extra to the table from the 3 dots to the right hand side of the table, if required

  5. Scroll the list by using the navigation to the bottom right, or use the search bar to look up a specific user via name, email address or phone number

  6. Press purple download icon to the top right hand side of the table to export all data. To export only certain data, select the relevant rows using the check boxes to the left of the table, and then press download.

You can also see a single member profile view.

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