A Lapsed Customer Message is a convenient tool to automatically send inactive members a Push Notification to re-engage them with your program.
Here’s how to set up a Lapsed Customer message from the Merchant Console:
Log in to your Merchant Console
Select Campaigns from the left hand menu
Select Lapsed Customers
Toggle Activated on (green)
Enter the message you want to be sent to the member (max 140 characters)
Select the timing of when the message should be sent
Choose the Stamp Card you would like to link your campaign to
Add an optional reward voucher or bonus stamp(s) to be sent with your message
Press Save and Proceed once you are happy with your selections
The member will now be sent your message as a Push Notification after your desired period of inactivity. Any rewards or bonus stamps will be automatically added to their Stamp Me account.