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What is the Benefit of a Lapsed Customer Campaign?

Understanding how your Stamp Me program can benefit from the Lapsed Customer campaign.

Izzy avatar
Written by Izzy
Updated over 3 weeks ago

Win back customers who haven't visited in a while with our Lapsed Customer Campaign. This feature allows you to automatically send personalized messages, encouraging them to return and re-engage with your business.

Benefits of the Lapsed Customer Campaign:

  • Increased Customer Retention: Reach out to at-risk customers before they completely disengage, boosting your retention rates.

  • Reactivation of Customers: Transform lapsed customers back into active, loyal customers.

  • Automated Outreach: Set up automated messages to be sent after a specified period of inactivity, saving you time and effort.

  • Drive Repeat Business: Encourage customers to return with compelling calls to action, rewards, and personalized reminders.

  • Appointment Reminders: Ideal for service-based businesses to prompt customers to book appointments or schedule follow-ups.

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