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How do I Find the Date my Customers Joined my Loyalty Program?
How do I Find the Date my Customers Joined my Loyalty Program?

Find out how to find the date of when a customer joined your loyalty program from the Merchant Console.

Izzy avatar
Written by Izzy
Updated over a week ago

Want to see when your customers joined your loyalty program? It's easy! Just follow these steps:

  1. Head to the Members area of the Merchant Console

  2. Select the specific stamp card location where the customer joined

  3. Choose the specific stamp card the customer signed up for

  4. Click add/remove columns

  5. Click 'Join Date'

  6. There you go! Now you can see a column has been added to the table, neatly displaying the dates each customer joined your program

Note: When you select "All Locations" or "All Stamp Cards," (which is the default) the information for join dates isn't specific to a single card or location. This means the system can't show you an exact date, resulting in "N/A" in those columns.

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