In order to delete a stamp from a member’s stamp card, right now you will need to contact us. Please provide the member's name and/or email address, along with the business name of where stamps were claimed.
You can remove a customer's reward by redeeming their reward in your console:
Log in to the Merchant Console
Select Members from the red left-hand menu
Select the Redeem Reward tile from the top of the page
Lookup the member by name or email address
You will see a list of all unclaimed rewards in their Stamp Me account. Select the reward you want to redeem by checking the box. (note: if you see nothing listed, the member has no unclaimed reward vouchers in their App)
Select Next
Review and to confirm, select Proceed