If you're running more than one location — or managing loyalty on behalf of several separate businesses — keeping track of everything from a single view can get complicated fast. Logging into each Loyalty Portal individually to check activity, manage notifications, or pull reporting adds up quickly as your network grows.
The Stamp Me Agency Portal solves this: it's a web-based platform that gives head offices, franchise groups and agencies a single place to oversee and manage multiple independent Stamp Me loyalty program accounts without needing to log into each one separately.
Who it's for?
The Agency Portal is ideal for organisations managing multiple independent loyalty programs, including:
Hospitality groups: different restaurant or cafe brands under one master company, each with its own identity and customer base
Franchise networks: where individual franchise owners want autonomy over their own loyalty program, but head office still needs a top-level view
Marketing agencies: who may be managing loyalty programs for multiple clients
Growing networks: where new locations/sites are added regularly, and head office needs a way to stay across the whole picture without checking site by site
If your business operates a single shared loyalty card across multiple locations (where customers earn and redeem at any location), the standard Loyalty Portal is usually the right solution instead.
Two ways to set up a multi-location business with Stamp Me
Shared loyalty program
One loyalty card shared across all participating locations
Customers can earn and redeem rewards at any participating venue
Managed through a single Loyalty Portal
Individual loyalty programs + Agency Portal
Each location has its own independent loyalty program
Customers join each location separately
Head office uses the Agency Portal to oversee all locations from one place
See How To Use Stamp Me Over Multiple Locations for the full breakdown.
What you can do from the Agency Portal:
View program and member activity across your entire network
Access any business's Loyalty Portal without a separate login
Send push notifications across your customer network
Manage customer push notification limits for each business
View sent communications from linked businesses
View login history for each business
And more!
How it fits with the Loyalty Portal
Think of it as two layers:
Loyalty Portal — the standard, store manager tool for day-to-day program management: stamp cards, customer data, campaigns, and communications.
Agency Portal — the network-wide layer on top, giving head office a consolidated view of all loyalty portals, and the ability to login to individual businesses portals to make updates when needed.
Getting access:
The Agency Portal is available on request. If you think the Agency Portal would suit your business, please contact us.