Inside your Stamp Pack, you’ll find your device(s), printed marketing materials, and a large sticker on the inside lid of the box.
This sticker outlines the three steps required to activate your pack. Let’s walk through them together.
Step 1: Scan the QR Code
Locate the QR code on the inside lid of the box (see image above) and scan it using your phone’s camera. This will open a form in your browser.
Step 2: Complete the Activation Form
On the form, enter your business name, the delivery address the pack was sent to, and the Device Number(s) for each StampPod™ or Stamp Tag you're activating.
This information allows us to link the correct devices to the correct location(s). If you've sent packs to other locations, each must be activated separately when they arrive, with their own Device Number(s).
Where to find your Device Number:
Your Stamp Pack includes an "Activate Your Pack" card with a "Find your Device Number" panel on the back. Your 7-digit Device Number is located:
StampPod™ — on the bottom of the pod
Stamp Tag — towards the bottom of the tag
The "Find your Device Number" card included in your Stamp Pack, showing where the 7-digit Device Number is located on the StampPod and Stamp Tag.
Step 3: Await Confirmation
Once the form has been submitted, our team will activate your device(s) within 1–2 business days. You’ll receive an email notification once activated and ready to use.
While You Wait:
We recommend using this time to put up the marketing materials included in your pack. Displaying these materials clearly in your store will help educate customers about your loyalty program and encourage participation from day one.
Once Your Pack Is Activated:
After receiving your activation confirmation, you're ready to begin using your device(s).
Follow these steps to give it a try:
Download the Stamp Me app from the App Store or Google Play.
Join your business’s loyalty card in the app (search or scan Join Code).
Press the ‘Stamp Me’ button on your digital Stamp Card.
Tap your phone on the StampPod or Tag to collect a stamp.
Before promoting the program to customers, we recommend familiarising yourself with how the process works so you can confidently explain how to join, collect stamps, and redeem rewards.
If you have any questions, please contact us.