If you have disabled a Stamp Card from the Stamp Me platform by unpublishing your card, your Stamp Card will be converted from Active (green) to Inactive (grey) status. This will be displayed under the card name in the Stamp Cards area of the Merchant Console.
An example of what a Disabled card looks like on the Beta V3 Console.
An Inactive card means that the Stamp Card has been removed from the Stamp Me App, and all associated data has been hidden.
Important note: your billing will be automatically adjusted if disabling a card removes a unique location which you were previously billed or due to be billed for.
However, disabling a Stamp Card does not cancel your Stamp Me subscription. You must cancel a subscription first from the My Account area of your console, or by contacting us.
If you have cancelled your subscription from the My Account area, this will automatically revert the cards to an inactive status and your card will be displayed as "Ready to publish".
Legacy Consoles
(Subscription before 28th March 2023)
If you have disabled a Stamp Card from the Stamp Me platform, your Stamp Card will be marked with a Disabled status which displays under the Card Details on such Stamp Card in the Merchant Console.
An example of what a Disabled card looks like on the Legacy Console.
This means that the Stamp Card has been removed from the Stamp Me App, and all associated data has been hidden.
Important note: your billing will be automatically adjusted if disabling a card removes a unique location which you were previously billed or due to be billed for.
However, disabling a Stamp Card does not cancel your Stamp Me subscription. You must cancel a subscription first by either submitting this cancellation form, or contacting us.