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How to Send a Welcome Email to New Program Members
How to Send a Welcome Email to New Program Members
Izzy avatar
Written by Izzy
Updated over a week ago

If you have organised with us to automatically sync new loyalty members to your email marketing platform, it’s a great idea to send your customers a Welcome Email.

Your loyalty program Welcome Email should:

  1. Welcome and thank the member for joining

  2. Provide details about the loyalty program offer, including how members can redeem their reward when they reach it

  3. Provide instructions on how to seek support about the loyalty program (either your contact details or a link to the Stamp Me website)

Example:

An example of a welcome email to send to loyalty program customers

How do I set up a Welcome Email?

If you have set up an EDM integration with us, you should be able to configure the email to automatically send to new loyalty program contacts in your EDM platform campaign settings.

Alternatively, if you do not have an email campaign platform, we can trigger the message to send automatically when a person joins your stamp card for the first time from our system. Please contact us if you would like us to set this up.

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