You can cancel your trial or paid plan yourself from your merchant console in the profile area.
Instructions on how to cancel:
Login to your Merchant Console
Select the profile icon on the top right-hand side of the screen
Select My Account
4. Scroll down to Subscription Details
5. Select Cancel subscription
6. Provide cancellation reason and feedback (optional)
7. Press Confirm cancellation
Your plan has been cancelled, and your Stamp Card(s) were removed from the app.
Instructions on how to cancel:
(Subscription before 28th March 2023)
These instructions are for individuals who signed up to Stamp Me before March 28, 2023.
If it's not working out, please fill in the cancellation form to cancel your Stamp Me plan or free trial. Alternatively, you can email us directly. You must give us notice in writing.
Legacy - free trial cancellation policy:
There are no fees to cancel your free trial. You must, however, give us notice before the free trial end date, otherwise you will roll onto a paid plan.
If you do not cancel your trial before it transitions onto a paid plan, refunds will not be given.
Legacy - Stamp Me plan cancellation policy:
There are no fees to cancel your Stamp Me plan. Once we receive a cancellation notice, your account will be cancelled immediately, usually within 24 hours (excluding weekends).
If you would like us to cancel your plan at the end of the billing period instead, please let us know.
Your latest payment will have been your last.