(Subscription before 28th March 2023)
These instructions are for people who signed up to Stamp Me prior to 28th March 2023, and do not see a white "Stamp Me v3" badge to the bottom of the red Merchant Console menu.
Legacy - free trial cancellation policy:
There are no fees to cancel your free trial. You must however give us notice before the free trial end date, otherwise you will roll onto a paid plan.
If you do not cancel your trial before it transitions onto a paid plan, refunds will not be given.
Legacy - Stamp Me plan cancellation policy:
There are no fees to cancel your Stamp Me plan. Once we receive cancellation notice, your account will be cancelled immediately, usually within 24 hours (excluding weekends).
If you would like us to cancel your plan at the end of the billing period instead, please let us know.
Your latest payment will have been your last.
Beta Stamp Me V3 Console
(Subscription after 28th March 2023)
If you see a white "Stamp Me V3" badge on the bottom of the red menu in your console, you're on Stamp Me v3. You should cancel your trial or paid plan yourself from your merchant console from the profile area.
You may also wish to consider pausing your plan instead if you intend to use it again in the future.
Instructions how to cancel:
Login to your Merchant Console
Select the profile icon to the top right hand side of the screen
Select Manage my subscription
Select the Cancel plan button
Choose Cancel subscription or Pause subscription
Select the blue button
Provide cancellation feedback (optional)
Your plan has been cancelled and your Stamp Card(s) were removed from the Stamp Me App. No refunds can be given for payments that have already been processed.