Stamp Loyalty Solutions

If you're receiving an error when entering your Device Number during activation, it may be due to one of the following reasons:

1. Your Device Number has been entered incorrectly

Double-check that you've entered the correct Device Number.

StampPod: Enter the 6 characters that appear after D-.

Stamp Tag: Enter the 6 characters that appear after C-.

- StampPod: Enter the 6 characters that appear after D-.
- Stamp Tag: Enter the 6 characters that appear after C-.

Make sure you've selected the correct device type and entered all characters accurately.

Not sure where to find your Device Number? See our article: <a href="https://help.stampme.com/en/articles/17574047-where-can-i-find-my-device-number">Where Can I Find My Device Number?</a>

Your Device Number may already be registered to a business.

Still having trouble activating your Tap Device?

If you've checked the above and are still receiving an error, please contact our support team at <a href="mailto:support@stampme.com" rel="nofollow noopener noreferrer" target="_blank">support@stampme.com</a> for assistance.

This article explains why your StampPod or Stamp Tag Device Number may be invalid and how to resolve the issue.

Why Is My Device Number Invalid?

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Why Is My Device Number Invalid?

1. Your Device Number has been entered incorrectly

2. Your Tap Device is already registered

Still having trouble activating your Tap Device?