Step 1: Go to the 'Tap Devices' area
Log in to your Loyalty Portal and navigate to Stamp Methods → Tap Devices.
Under My current orders, you'll see any Stamp Pack orders you've placed, along with their current delivery status.
Step 2: Check your order status
Each order will display one of the following statuses:
Preparing: Your order is being prepared for dispatch. Tracking information will become available once your order has been shipped.
In transit: Your order has been dispatched and is on its way to you.
Delivered: Your order has been delivered.
Step 3: Track your delivery
Once your order has been dispatched, a Track order button will appear on your order card.
Click Track order to be redirected to the shipping provider's tracking page, where you can view the latest delivery updates.
Note: Tracking information is only available once your order has been dispatched. If your order is still being prepared, you won't be able to track it just yet.
Once your Stamp Pack has been delivered, you will need to activate your Tap Devices through the Tap Devices area of the Loyalty Portal. Simply click on 'Activate Tap Devices' and following the prompts.