Looking for a simple, staff-led stamping method you can start using today? Our new Merchant App lets your team issue stamps and redeem rewards directly from a mobile device - without waiting for our physical stamping tools to arrive.
It's currently in beta, and we're looking for businesses to help us test it in real-world environments. As a thank you for your involvement, your Stamp Me subscription fee is waived for the entire duration of the beta.
What is the Merchant App?
The Merchant App (called Stamp Business) is a native app that allows your staff to issue stamps and validate rewards securely from a mobile device. Rather than customers tapping or scanning a code themselves, they simply present their Member Code to a staff member, who scans it through the app.
A Member Code is a unique barcode tied to each customer's Stamp Me account. Customers can access it by tapping "Stamp Me" on their Stamp Card in the Stamp Me App — or directly from their Apple or Google Wallet, which means they don't even need to open the app.
During the beta, the Merchant App will be your default stamping method. If a customer experiences any difficulty, they can still collect stamps via tap or scan as a backup depending on the alternative method you have enabled.
At this stage, the Merchant App can be used to issue stamps and validate rewards. We're looking to expand its functionality over time, and your feedback will play a big part in shaping what comes next.
What to Expect During the Beta
Throughout the beta, we'll be checking in regularly to see how things are going. We'll also offer optional check-ins if you'd like to chat through any feedback along the way. At the end of the beta, you'll be asked to complete a short mandatory survey — this is what qualifies you for the waived subscription fee, so keep an eye out for it.
Once the beta wraps up, you're welcome to keep using the Merchant App as your default method, or switch back to your original stamping setup — just let us know and we'll take care of it. We'll also be continuing to work on and optimise the app throughout and beyond the beta phase, so expect things to keep improving.
Getting Your Team Ready
Before you go live, we'll provide one-pagers and an onboarding video to walk your team through how to issue stamps using the Merchant App. We also offer hands-on support and training to make sure everyone feels confident ahead of day one.
To use the Merchant App, staff will need a mobile device with a camera available at the checkout. This will be the device they use to scan customer Member Codes when issuing stamps or processing redemptions — so it's worth making sure this is set up and accessible before you go live.
What This Means for Your Customers
For your customers, the main change is that instead of tapping or scanning a code themselves, they'll show their Member Code to a staff member to be scanned. It's a straightforward process, but since it will be a change for existing members, we recommend briefing your team so they can guide customers through it if needed.
Customers will still need to have the Stamp Me App downloaded and an account created in order to participate in your loyalty program. Once they've done that, they can save their Member Code to their Apple or Google Wallet for quick and easy access at the counter.
Still have questions? Reach out to us at support@stampme.com