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Understanding Member Views & Filters

This article explains how member data is displayed and filtered, and what ‘join-only members’ means.

Izzy avatar
Written by Izzy
Updated over a week ago

Filters and Member Counts

When you apply a location filter, the system will only display members who have collected a stamp at that specific location.

  • This means your member count in the filtered view may appear smaller than your total joined members.

  • To view all members who have joined your program, regardless of Stamp Cards or Locations, set your filters to All locations + All stamp cards (this is also the default view).

What are Join-Only Members?

Join-only members are people who have joined your Stamp Card but are not yet linked to a location. This means they haven’t collected their first stamp.

To see these members, tick the box labeled “Show join-only members” above the members table.

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